fbpx

Category Archives for "Systems"

Wasting Time and Effort on Marketing?

| Customer Service

A common problem that frustrates small business owners is wasting time and effort on marketing activities that don’t yield tangible results.  Unlike bigger companies with deeper pockets that can afford branding campaigns, return on investment is crucial for small businesses in order to sustain marketing efforts and cover the fixed costs of the business. One […]

Continue reading

Why You Should Listen To Your Customers

| Customer Service

Do you welcome the chance to interact with your potential customers? Many small business owners often see customers as an annoyance, despite them being the source of their annual turnover. Instead of making it easy for customers to purchase, to get information or try before they buy, they become frustrated and see them as a […]

Continue reading

3 Marketing Toolkit Essentials for Small Businesses

| Customer Service

For a small business to operate its marketing effectively it needs three key systems in place, these are: customer relationship management (CRM), email marketing and central file storage. These can boost your business’s visibility, help to manage and analyse customer contacts, increase your ability to respond to opportunities and streamline information for staff. Let’s take […]

Continue reading
>